A dynamic support firm for the travel and tourism industry.
Strategic and operational backend partnership—tailored to fit unique business needs
Quietly powerful. Reliably present.
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Our modular, behind-the-scenes solutions allow travel and tourism brands to focus on customer experience while we handle the invisible layers.
Encompassing the planning, organizing and execution of travel services, our expertise covers both leisure and business travel.
Enabling customers to interact with their support team by using multiple channels to get their issues solved.
We enhance website visibility in search engine results pages through keywords, on-page and off-page SEO and quality content to attract more visitors
From travel bookings and tailor-made itinerary planning to assistance at every step, we've got you covered
Our systems handle data storage, travel bookings and management and security, ensuring seamless operations for users.
A strategy focused on providing a seamless customer experience across mobiles, social media, etc.
A defined system for the management to address and resolve workplace concerns to improve satisfaction and prevent escalation.
We analyze the traveler’s decision, specifically the choice of transportation, travel time and route to enhance the experience.
We work across the diverse travel ecosystem, tailoring our support to align with the needs of:
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Our goal is to make business travel smooth and easy as possible for you with our end-to-end system, planning itineraries, booking and managing trips
Viaggio Management partners with travel, e-commerce, IT and mobile app development sectors, serving both business-to-business (B2B) and business-to-client (B2C) models
Partnering with us means you can optimize your resources, get dedicated 24/7 multilingual support, meet peak travel demands and ensure your data remains secure with us.
Our team aims for a swift setup. We can get a team approved and integrated within a week and have support up and running within 10-12 days.
Our robust security framework strictly limits access to authorized personnel, adhering to protocols to safeguard your information/data.
We offer a single point of access for all corporate travel needs. Our tools automate tasks; saving time and helping businesses be productive.
We focus on tailoring support to individual requirements. Moreover, our team automates routine inquiries and train consultants, ensuring everyone get the support they need.
It’s simple! New clients begin by discussing their requirements. Our management builds a knowledge base, gets approval for the support team, integrates system, trains the staff and finally launches the services.
Our experts constantly track key performance indicators (KPIs) like how quickly we pick up calls and respond, customer satisfaction scores (CSAT) and even the empathy level of our team. We'll provide you with clear reports on how the team and consultants are performing.
We integrate necessary tools and systems into our QCRM platform that works well with other Customer Relationship Management (CRM) systems and communication tools.
To give you the most accurate cost, we suggest a direct conversation. This allows us to understand your requirements and tailor a pricing structure for your business.
Yes! We’re here to help everyone. We offer customized travel solutions to all businesses, from small startups to multinational firms.
Choosing Viaggio Management means partnering with a top industry leader backed by a highly skilled team. We consistently strive for excellence, and our commitment to outstanding service leads to higher customer satisfaction. Simply put, you can trust us to manage your business travel effectively.
You can easily reach us! Drop us a message, email us at info@viaggiomgmt.com or call us at (0214)-5063748. We're looking forward to hearing from you!
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